Taking turns. One of the simplest principles we were ever taught - and one of the hardest to practice when emotions are high and we feel unheard. You have paused, listened, echoed, and disarmed. The roadmap has brought you to step five - and now it is finally your turn. But the timing matters more than most people realize.
"Once we choose to value others above ourselves, we must understand there is order to a good conversation. That order is: Pause, Listen, Echo, Disarm - and THEN Give."
- Mark Oelze, on why the order of PLEDGEtalk is everythingGive only works because of what came before it. When one person has been heard, echoed, and validated - they are finally ready to hear you. The roles now reverse.
- → Shares their perspective or concern
- → Person B Listens to understand
- → Person B Echoes back to clarify
- → Person B Disarms by validating
- → Person B now Gives their perspective
- → Person A Listens to understand
- → Person A Echoes back to clarify
- → Person A Disarms by validating
Grabbing the microphone - "Hey, it's MY turn to share!" - before the other person truly feels heard. This restarts the conflict.
Waiting until they Give you the microphone - or asking: "I have some further thoughts - would you be willing to hear them?" That question changes everything.
"When my daughter took her turn to listen, and I shared my perspective - she grew in her understanding of my heart and intentions. Together we had a whole new way of understanding what had taken place between us. We appreciated each other in a deeper way - not only because of this understanding but also because of HOW we went about gaining it."
- Mark Oelze, from the Give videoIn every conversation - especially the ones where you have something to say - practice hearing the other person fully first. Then when it is your turn to Give, do it in a way that honors what they just shared.
This may all sound easier than it really is. Don't give up. When processing conflict, you may need to hit the Pause button several times throughout the process - to keep your emotions down, your brain on, and your heart in the right place. That is OK. It is much better than the old way of doing things.